IMPORTANT ANNOUNCEMENTS

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UPDATED CLINIC INFO 11/16/2021

****Online Pharmacy Update****

 

We are pleased to announce our brand new online pharmacy page. We've partnered with MyVetStoreOnline to better serve our clients. Our goal is to ensure a safe and reliable online shopping experience for all of your pet's medication needs. To view the page, please click the blue button below or go to the site here. Please feel free to contact us with any questions or concerns. 

 

 

 

 

Paw Patch Animal Clinic

Frontdesk@pawpatchclinic.com

678-535-7290

my vet store button.png
 

UPDATED CLINIC INFO 10/11/2021

****Important info for all clients****

 

Did you place an order through our online pharmacy portal between Thursday, Oct. 7, and today, Oct. 11? If so, please read:

  • If you did not receive a confirmation of order fulfillment (meaning, the medication was approved by Dr. Banner and is in the process of being shipped), please contact us ASAP via the info below. Due to clerical issues outside of our control, these orders may not be processed and will need to be filled by other means. We are happy to assist you

  • Online prescription ordering through our website has been temporarily deactivated while we work to resolve the issue

  • Pre-existing orders and those on auto-ship are NOT affected at this time

  • This does NOT affect our online Purina prescription food portal (separate from the online prescription link)

 

In the meantime, if you need medication refills, please contact us directly until we get the matter resolved. We value your time and appreciate your understanding as we work to ensure restoration of service. Thank you!

 

Paw Patch Animal Clinic

Frontdesk@pawpatchclinic.com

678-535-7290

 

The wait is over! We are excited to announce Paw Patch Animal Clinic’s 2nd Anniversary Event. We are grateful for our clients and can’t wait to celebrate two whole years of friendship and partnership with you! We hope to see you one week from today on August 13, 2021, from 2 pm - 6 pm at our clinic. We will have a Kona Ice vendor, cupcakes, doggy cookies, and good times!

Let us know if we will see you there!

1150 Upper Hembree Rd

Roswell, GA 30076

 

UPDATED CLINIC INFO 6/23/2021

ANNOUNCING OUR CLINIC RE-OPENING!

Dear Friends,

 

Fantastic news! We have been hard at work this month on preparing our staff for this moment.

 

We are so excited to announce the re-opening of our clinic as of today, June 23, 2021!

 

Please review the following guidelines in preparation for your visit:

 

  • We request only two clients accompany your pet(s) per appointment time slot.

 

  • Based on CDC guidance, clients who are not fully vaccinated are strongly encouraged to wear a face-covering while at our facility.

 

  • For Clients with health concerns or for those from a COVID-positive household, we will continue to offer curbside service. Please stay in your vehicle and call 678-535-7290 upon arrival for assistance.



  • As we adjust to the change and work out any kinks we may find, we ask for your patience during the process.

 

For further questions or concerns, please don't hesitate to contact us. Our contact info is included below.

Dr. Becky & Staff

 

Paw Patch Animal Clinic

1150 Upper Hembree Rd

Roswell GA 30076

Phone 678.535.7290

 

~*~ Treating Paws with a Heart ~*~

UPDATED CLINIC INFO 5/25/2021

BIG NEWS!!

After a year of curbside-only visits due to COVID-19, we are working hard towards a PHASED re-opening our clinic to the public. During the next 30 days, we will be making changes to better serve our clients. We ask that you pay close attention to instructions given by our staff when booking appointments, receiving confirmation calls, and emails. Please be sure to REVIEW our current protocol at the time of your booking with the information provided. Please be patient with us as we strive to give all our clients the safest and very best service possible. If you have specific questions, feel free to contact us at any time.

Dr. Becky & Staff

 

Paw Patch Animal Clinic

1150 Upper Hembree Rd

Roswell GA 30076

Phone 678.535.7290

 

~*~ Treating Paws with a Heart ~*~

4-9-2021

Kitten Season is Upon Us!

By Kim Kay of Angels Among Us Pet Rescue

For the next few months, shelters and rescues will be drowning in kittens, pregnant & nursing moms, and tiny orphans. If you're in rescue - whether you focus on dogs or cats - you are probably the person in your neighborhood and/or workplace that EVERYONE comes to with found animals. If you don't have a ton of cat experience and ESPECIALLY if you do have dog experience, I want to share a few important things about cats that are different from dogs in regards to all these babies being born!

Orphan Kittens (Bottle Babies)

The vast majority of orphan kittens are actually "orphaned" by well-meaning people. They see babies alone somewhere and assume they have been abandoned. They likely haven't been. If their mom is feral (and if they're outside, she probably is), it is absolutely normal for her to leave the babies to find food for herself. She may also leave because you're there and she's terrified of you. If you stay there and watch for her, she won't come back until you leave.

If the babies are content and sleeping or if they're crying because you woke them up, they're fine. I've had people say "But they're newborns and it's been 2 days and I've never seen mama." Reality: If mama really hadn't been sneaking around you to feed them, newborns wouldn't survive two days. So mama is super scared but if you leave them be, she'll take care of them. Ideally, if you can keep an eye out from a window, you'll see her eventually. Or if not, leave them for a couple of hours and go back and check again that they still seem OK. You can do this at periodic intervals until you're sure they're being fed. But know that mama might move them at some point because of it. (Which also means they're fine.)

If kittens are lethargic (don't start squirming and/or crying when you touch them) or they are dehydrated (which you can determine by pinching the back of their necks and seeing if the skin falls back into place or is "sticky") then something may have happened to mama. But the majority of the time, they should be left with mama until at least 4 weeks if at all possible. (Then they can be collected, socialized, and placed into homes.)

Pregnant Mom Cats

If you foster pregnant dog moms, you may have seen the occasional labor and delivery complications. You may be used to having a team of help at delivery. Cats are GREAT at giving birth. Complications during cat labor and delivery are extremely rare. However, complications are MORE likely to be caused by stressing out mom. If you or several people are there for the birth, she may effectively "hold them in" until she feels it's safe. The best thing to do is leave her be and come back later and see how cute the babies are. She doesn't need human help. She's a pro.

Nursing Mom Cats

While when dogs have giant litters of 10 or more, there is sometimes talk of supplementing if mom can't feed all of the babies effectively. Again, this is rare in cats. If mom is healthy, producing milk, and babies are latching on, you can do more damage than good by supplementing. You risk them aspirating and overfeeding (which by the way, is also dangerous for kittens) because you can't calculate what they are getting from mom. Nor, if kittens seem healthy, active, and seem to be growing and mom is attentive, do you need to weigh them daily or do too much with them at all for the first couple of weeks.

First, again, stressing mom is counterproductive. And two, when we talk about weighing bottle babies of any species, it's imperative that you weigh at exactly the same time each day. If you weigh them one day right after they eat and you weigh them the next day before they eat, you are going to get different weights and worry needlessly. When a kitten is nursing, you have no idea about the exact intake at any given time so weights will vary. Obviously, if there is a major loss (which usually, you can see), this indicates a problem, but a little bit is generally more about when they last ate than anything else.

Kittens

Rescues NEED kitten fosters. [If you want some extra cuteness in your life, please visit Paw Patch’s Rescue Page and contact a local rescue for more info www.pawpatchclinic.com/rescue-corner.

 

1150 Upper Hembree Rd

Alpharetta, GA 30076

Got questions? Email us at Frontdesk@pawpatchclinic.com

~*~ Treating Paws with a Heart ~*~

NOW ACCEPTING DONATIONS

So many of you have been so gracious in asking how you can help our clinic and our cause. Well, here's one way.

Paw Patch Animal Clinic is now accepting donations of the following:

• Bath towels (larger in size)

• Flat bedsheets

Details:

• Please freshly-launder them, checking to make sure they are in usable shape (no holes).

• We regret we CANNOT accept rags, hand towels, washcloths, dish towels, fitted sheets, blankets, comforters, soiled linens, or sleeping bags

If you have any of those laying around you wish to donate, please bring them to the address below and drop them on the front porch at any time. Thank you for your consideration and for trusting us with the care of your pets!

1150 Upper Hembree Rd

Alpharetta, GA 30076

Got questions? Email us at Frontdesk@pawpatchclinic.com

~*~ Treating Paws with a Heart ~*~

UPDATED CLINIC INFO 3/29/2021

Just a reminder, our visits are 100% curbside only for the time being in order to continue to protect Dr. Banner, our staff, and our clients. During these continued trying times, it is our goal to provide the safest and best care for your pets that we can.

Upon your arrival at the clinic, please choose a numbered parking place, call our clinic at 678-535-7290 and select Option 1. If we do not answer, please leave a voice mail. Recently we have had an increase in repeated rapid calling from clients unsure if we know they are here. Rest assured, if you leave a message it is visible in numerous places around the clinic, and we promise we will be out to assist you as soon as possible.

 

Additionally, there are many times throughout the day that our parking lot is empty and everything appears calm outside while you are waiting. However, that is rarely the case inside of the building. We are a fast-paced, single doctor practice striving to provide a vast range of care to our patients. Your time is very valuable to us and we are working as hard as we can to keep our appointments running on time while providing that same high standard of care that you (and we) expect. During that time we are also managing surgeries, emergencies, and other sick appointments.

 

Lastly, please SLOW DOWN upon your arrival at the clinic. For the safety of our staff who are frequently in the parking lot picking up/returning pets to cars and owners, the safety of those pets and our clients, we ask that you drive slowly through the parking lot and watch for the staff and client pets as you park.

 

Our goal is to provide excellent care and to assist you as quickly and safely as possible. We appreciate your continued support and trust as we navigate these challenging times.

 

Dr. Becky & Staff

 

Paw Patch Animal Clinic

1150 Upper Hembree Rd

Roswell GA 30076

Phone 678.535.7290

 

~*~ Treating Paws with a Heart ~*~

UPDATED CLINIC INFO 10/1/2020

We at Paw Patch Animal Clinic continue to actively monitor local pertinent COVID-19 data in an effort to efficiently model our clinic safety protocols. We do this for the safety and comfort of our patients, clients, staff, and out of concern for our local community. Our clinic has maintained a policy of curbside-only visits, mask-wearing, and frequent clinic sanitizing since the beginning of the pandemic. We are grateful for your cooperation, understanding, and continued support during these challenging times.   

 

Due to an increase in COVID-19 cases here in Georgia and to serve our community in a responsible manner, we have decided to continue our policy of 100% curbside-only appointments for the foreseeable future. As always, we will continue to monitor the situation and will work diligently to overcome any obstacles that are within our control. 

 

Our protocols are as follows: 

1. For the health and safety of our clients and families, we will continue our 100% curbside-only appointments for ALL visits until further notice.

2. Please stay in your vehicle when you arrive, wear a mask, and call us at 678-535-7290. Please leave a voice message when you call and let us know which numbered spot you are parked in. 

3. If you are dropping off samples, please label them and leave them outside the front door in the designated area. Then, call to inform us that they have arrived.

4. If you are picking up medications or other supplies, please CALL US from the parking lot and we will be happy to bring them out to you. We request that you pay over the phone.

5. The CDC has issued guidelines regarding the use of masks. We ask that, for the safety of our clients and our families, please wear a mask or covering when coming to our clinic so that we may converse with you in a safe manner. 

 

If you have any questions, please don't hesitate to contact us. We are here to help and will walk you through this process. 

 

Our Facebook page and website are the best sources of up-to-date information.

www.pawpatchclinic.com/news
678-535-7290
frontdesk@pawpatchclinic.com

 

Thank you for your cooperation.

UPDATED PHARMACY INFO 6/26/2020

Due to a significant increase in COVID-19 cases here in Georgia and to serve our community in a responsible manner, we have decided to continue our policy of 100% curbside ONLY appointments.

1. For the health and safety of our clients and families, we are now 100% curbside ONLY appointments for ALL visits until further notice.

2. Please call from and stay in your vehicle when you arrive at the clinic.
678-535-7290
frontdesk@pawpatchclinic.com

3. If you are dropping off samples, please label them, **leave them outside the front door, and call to let us know they have arrived.**

4. If you are picking up medications or other supplies, please CALL US from the parking lot and we will be happy to bring them out to you and request that you pay over the phone.

5. The CDC has issued guidelines regarding the use of masks. We ask that, for the safety of our clients and our families, please wear a mask or covering when coming to our clinic.

If you have any questions, please don't hesitate to call. We are here to help and walk you through this process. These guidelines may change in the near future.

Our Facebook page and website are the best sources of up-to-date information.


www.pawpatchclinic.com/news
678-535-7290
frontdesk@pawpatchclinic.com

Thank you for your cooperation.

UPDATED PHARMACY INFO 4/9/2020

We're here to help you PLAN AHEAD for your pet's needs!

Due to COVID-19, our online store, https://pawpatchclinic.vetsfirstchoice.com, and others such as Chewy.com and 1800petmeds.com, are experiencing both processing AND shipping delays. Please expect delays in excess of 7-10 days.

For this reason, it is imperative that you order pet foods and medications well in advance! We are happy to assist in any way we can. If you have any questions, please don't hesitate to call. We are here to help and walk you through this process. We are receiving updated information daily (sometimes multiple times a day) so please know that these guidelines may change in the near future.

678-535-7290

frontdesk@pawpatchclinic.com

UPDATED CLINIC INFO 4/7/2020

1. In addition to the safety features below, and with the latest CDC guidelines in mind, we are asking all of our clients to please wear a mask or cover during your visit. 

2. For the health and safety of our clients and families, we are now 100% Curbside Appointments for ALL visits until further notice.

3. Please call from and stay in your vehicle when you arrive at the clinic.

678-535-7290

4. If you are dropping off samples, please label them and **leave them outside the front door and call to let us know they have arrived** If you are picking up medications or other supplies, please CALL US from the parking lot and we will be happy to bring them out to you and request that you pay over the phone.

If you have any questions, please don't hesitate to call. We are here to help and walk you through this process. We are receiving updated information daily (sometimes multiple times a day) so please know that these guidelines may change in the near future.

678-535-7290

frontdesk@pawpatchclinic.com

UPDATED CLINIC INFO 3/23/2020

For the health and safety of our clients and families, we are now 100% Curbside Appointments for ALL visits until further notice.

Please call from and stay in your vehicle when you arrive at the clinic.

678-535-7290

If you are dropping off samples, please label them and **leave them outside the front door and call to let us know they have arrived** If you are picking up medications or other supplies, please CALL US from the parking lot and we will be happy to bring them out to you and request that you pay over the phone.

If you have any questions, please don't hesitate to call. We are here to help and walk you through this process. We are receiving updated information daily (sometimes multiple times a day) so please know that these guidelines may change in the near future.

678-535-7290

frontdesk@pawpatchclinic.com

UPDATED CLINIC INFO 3/19/2020

 

Based on additional guidance provided by the CDC and the American Veterinary Medical Association Paw Patch is adopting the following safety protocols EFFECTIVE IMMEDIATELY in order to further the protection of our staff and you while we continue to care for your pets.  In most states veterinary clinics are considered essential businesses, which means even should a "shelter in place" order be issued we may be requested to stay open to assist because veterinary hospitals "provide important animal and public health surveillance, deliver essential medical care for ill animals, and ensure that only healthy animals enter the food supply.”

 

We are asking that only clients with appointments that have not been designated as drop-offs enter the building.

If you would prefer a curbside appointment we are more than happy to accommodate that as well. Please just let us know when they schedule their appointment.

 

If you are dropping off samples, please label them and leave them outside the front door.  If you are picking up medications or other supplies, please call us from the parking lot and we will be happy to bring them out to you and request that you pay over the phone.

 

We are a very small staff, and in order to keep ourselves (and you!) as healthy as possible, we have begun asking clients questions when scheduling appointments to assess risk factors as recommended by the CDC.  Those questions include:

1.  If you or an immediate family member is currently coughing, sneezing, congested or has a fever.
2.  If you or an immediate family member has been around someone exhibiting these symptoms or in the vicinity of someone diagnosed with Covid19

3. Have you or any immediate family member been in a hospital or doctor's office; or in a public location with more than 10 people in the last week?
4.  If you or an immediate family member has traveled out of the country in the last 60 days.

If you answer yes to any of these questions that does not mean we won't see your pet!  We will just be taking additional safety measures.  We will ask that you call us from the parking lot upon arrival and STAY IN YOUR CAR until a technician in personal protective equipment (mask and gloves) arrives to collect your pet.  Please DO NOT ENTER OUR BUILDING.  We will be happy to treat your pet while you wait in the comfort of your car and keep in contact with you via phone (don't forget your charger!)

 

If you have any questions, please don't hesitate to call us, we are here to help and walk you through this process.  We are receiving updated information daily (sometimes multiple times a day) so please know that these guidelines may change in the near future.  Our Facebook page and website is the best source of up to date information.

Click to Call: 678-535-7290

Appointments

Email

3/12/2020

Dr. Banner and the staff here at Paw Patch Animal Clinic wish to assure you that safety is our number one priority! We are closely monitoring the news regarding COVID-19 infections and taking appropriate precautions. With the ever-increasing number of cases in our area, we have established safety guidelines to protect you, your pets and our families as well.

 

Here in the clinic we are consistently cleaning in-between visits as well as at regularly scheduled intervals with commercial-grade anti-bacterial and antiviral cleaning products and have hand sanitizer available for use in public areas of the clinic.

If you have recently traveled outside of the country, are coughing or sneezing, are feverish or feel generally ill we ask that you call the clinic to reschedule your non-emergency appointments.

If you are ill or have an underlying health condition and your pet requires a visit of an urgent or emergency nature, we do accept drop off appointments. Please call our clinic to schedule and when you arrive, call from your vehicle and request that we collect your pet. (678-535-7290)

We feel with these measures in please we can work together to create a safe environment for you, your pets, ourselves and our families at home. Thank you!